RunCabin Blog · Getting paid

Should I sell gift certificates on my website?

October 19, 2026 · 8 min read

If someone other than the person who needs the work done would plausibly buy it as a gift, yes - and it's one of the lower-effort additions you can make to a site. If nobody buys a gift for a future plumbing emergency, skip it. The test isn't whether your trade is popular, it's whether the service itself makes sense wrapped and handed to someone.

Gift certificates come up every year around the holidays, and the advice online is mostly aimed at retail and restaurants - open amounts, printable cards, loyalty tie-ins. A local trade business needs a much simpler version: who it's actually for, how to set it up without new software, and the handful of state rules worth knowing before you print the first one.

Which trades this actually works for

The deciding question is simple: would a spouse, adult kid, or friend plausibly buy this for someone? Run your service through that filter and it sorts cleanly:

If your trade lands in the first group, the rest of this is worth setting up before Thanksgiving. If it lands in the second, skip it entirely - it won't move the needle and it clutters a site that should be focused on the leads that actually convert.

How to set one up without new software

You do not need a gift-card platform, a point-of-sale system, or a developer. The whole thing runs on a payment link and a spreadsheet:

  1. Pick two or three fixed amounts, not an open "enter any amount" field. $50, $100, and $150 cover most gift budgets and roughly match a real visit - open amounts just invite someone to type in $12 and create a certificate that doesn't cover anything you'd actually book.
  2. Create a Stripe Payment Link for each amount. A few minutes per link, no code, no merchant account application beyond the Stripe account you may already use for deposits or invoices. Money lands in your bank account like any other Stripe payment.
  3. Generate a certificate and a code for each sale - a simple PDF with your logo, the dollar amount, a redemption code, and your phone number works fine. Email it to the buyer, or offer a printable version for someone buying it as a physical gift.
  4. Track redemptions in a spreadsheet: code, amount, date sold, buyer, date redeemed. At four or five sales a month this is faster and more reliable than any software built for it - the failure mode to actually watch for is a code used twice, not a complicated reporting need.

If you already run Square for in-person card payments, Square's own gift card feature is a reasonable alternative to a Payment Link - it keeps everything in one dashboard if you're already there. Either way, the setup cost is close to zero and the only ongoing work is checking a code against your spreadsheet before you redeem it.

Expiration dates and dormancy fees - check your state first

This is the one place a gift certificate program can turn into an actual problem instead of a minor annoyance. Several states ban expiration dates on gift certificates outright, and most of the rest require a minimum period - commonly five years - before a certificate can expire, with the date printed clearly on it if you do use one. A smaller number of states also restrict dormancy or service fees on unused balances.

The practical fix for a one-person shop: don't put an expiration date on it at all. You lose almost nothing by letting a $75 certificate stay valid indefinitely - a trade business isn't juggling thousands of these, and an old certificate showing up two years later is a nice problem (a returning customer), not a costly one. Skipping the expiration date sidesteps the whole compliance question instead of trying to get it exactly right for your specific state.

One more thing worth knowing rather than acting on immediately: in most states, a gift certificate balance that sits unredeemed long enough (the exact number of years varies by state) technically becomes unclaimed property you're supposed to report to the state, the same rule that applies to forgotten security deposits and uncashed paychecks. At the volume most local trades sell these, this is a "know it exists" item, not a monthly task - keep the simple spreadsheet from the setup above, and if a particular certificate is still sitting unredeemed after several years, that's the trigger to look into your state's unclaimed-property rules rather than to guess.

Where it belongs on the site - and when it shouldn't

A dedicated "Gift Certificates" page works better than burying the option in the footer or on the contact page - it needs its own short pitch ("Know someone who'd love a clean house for the holidays?"), the two or three amount buttons, and nothing else. Link to it from the homepage and the nav starting in early-to-mid November.

The part owners skip: taking the page down, or at least off the homepage, once the gift-buying window closes. A "Gift Certificates" banner still sitting front-and-center in March reads the same way a leftover Black Friday banner does - like a site nobody has touched in months. The page itself can stay live year-round for the rare buyer who wants one in June, but it shouldn't be competing with your quote form for homepage space outside the window when people are actually buying gifts - the holidays, and for outdoor trades, Mother's Day and graduation season are the second real spike.

Pricing them so they actually get redeemed for real work

The goal is a certificate that covers something close to a real visit, not a token amount that leaves the recipient paying most of the bill themselves out of pocket. If your standard cleaning runs $120-$150, a $50 certificate just becomes a small discount on a bill the recipient still has to pay in full - it works, but it undersells the gift. Pricing a tier at or near your typical ticket (a full cleaning, a standard mow-and-edge package, a full detail) makes the certificate feel like "this is taken care of," which is the whole point of giving it as a gift instead of just handing someone cash.

Where RunCabin sits

RunCabin's default build doesn't include a gift-certificate flow out of the box, because most trades don't need one - but for the ones that do, it's a small add, not a new system. Send us your Stripe Payment Links and the amounts you want to offer, and we build the page around them: a short pitch, the buttons, and a line explaining how redemption works. Because the site is AI-editable, retiring the page after the holidays or swapping in a Mother's Day version in the spring is a sentence to your site, not a wait for a developer. The site itself starts at $499 to build, then $39.99 a month for hosting, with your own domain and no long contract.

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Related reading: should my website let customers pay a deposit online? · should a local service business run a Black Friday sale?