The RunCabin Blog

Websites and leads, explained straight.

No-nonsense answers for local business owners - what things should cost, what you actually need, and where the fine print bites. Written by the team that builds done-for-you small-business websites.

66 entries·Newest first

Latest · Budgeting basics · September 10, 2026

How much should you budget for marketing in your first year?

Most new owners spend nothing on marketing until the job calendar goes quiet, then panic-buy paid leads at whatever price the platform names that week. A saner order: get the free stuff (Google Business Profile, reviews, word of mouth) working first, put one small predictable cost behind the website you actually own, and only then test paid leads or ads with a dollar cap you set. A simple month-by-month sequence for the first year, and the budgeting mistakes that are easiest to make.

September 2026

  1. Sep 9For working contractors

    I'm changing my business name. What happens to my website?

    Rename the site you already have, keep the old web address alive and pointed at the new one, and change your paperwork and website before you touch your Google profile. Google's own rules name your website as proof of what you are really called, which is why the order matters. Why abandoning the old domain is the expensive mistake, the two self-inflicted ways owners lose their reviews, and the checklist of every place the old name is still hiding.

  2. Sep 8Getting chosen

    Should my website let customers pay a deposit online?

    Depends on what a no-show actually costs you. A routine service call loses you time; a custom, material-heavy job loses you money already spent on materials cut to spec. How to tell which camp your trade is in, why a deposit sometimes wins the job instead of losing it, the free Stripe or Square link that collects it without any e-commerce setup, and the wording that keeps the ask from feeling like an ambush.

  3. Sep 7For working contractors

    Should I put a QR code on my truck and yard signs?

    Yes on yard signs, job-site signs and anything you hand someone; no on a moving truck. The test is whether the reader can stand still with both hands free. Where codes actually get scanned, the page a scan should land on instead of your homepage, the printing rules that decide whether it reads at all, and the static-versus-dynamic trap that can kill 200 printed signs at once.

  4. Sep 5Getting chosen

    Should I charge for estimates?

    It depends on whether the visit is a measurement or a diagnosis. When a free estimate is still the cheapest sales call you can buy, when troubleshooting deserves a fee, the middle path most shops land on (free quotes, paid diagnostics, credited to the job), what happens to your phone when you switch, and the exact wording that keeps a fee from feeling like an ambush.

  5. Sep 4Getting chosen

    Should I guarantee my work on my website?

    "100% satisfaction guaranteed" is the most-copied sentence in the industry, and homeowners have learned to read right past it. A specific, bounded promise beats a vague one every time. The three kinds of guarantee worth offering (workmanship, satisfaction, manufacturer pass-through), the wording that backfires, the one call worth making before you publish a dollar figure, and where it actually belongs on the page.

  6. Sep 3Getting chosen

    Should I advertise 24/7 emergency service on my website?

    "24/7 emergency service" is four words that cost nothing to type into a website - answering the phone at 2am when a pipe bursts costs something real. What happens when you promise 24/7 and can't back it up, three honest ways to word your actual availability, what staffing after-hours calls costs, and how to handle storm-driven demand spikes without leaving a stale claim up year-round.

  7. Sep 2Getting chosen

    How do I compete with a national franchise that just opened in my town?

    A national home-service franchise moving into your market has a bigger ad budget, a fleet of matching trucks, and a review machine baked into every job - real advantages you can't outspend. But it's a system, not a person: it can't honestly say "locally owned," the phone often routes through a national dispatch center, and the website is one template wearing your city's name. What franchises are structurally bad at, and how to make your own website say what theirs never will.

  8. Sep 1Getting chosen

    Should my website have online booking?

    Booking calendars work great for flat-rate, recurring services like cleaning or lawn care - and badly for estimate-based trades like roofing, remodeling, or plumbing repairs, where the price depends on a look nobody can give from a dropdown. Which local-service businesses actually benefit from online booking, what goes wrong when you bolt a calendar onto a trade that needs to see the job first, and the middle ground that works for almost everyone.

  9. Aug 31Before you sign

    If I sell my business, do I lose my website?

    Home-services roll-ups are buying up plumbing, HVAC, roofing, and landscaping companies faster than ever, and plenty of smaller sales happen too - an owner retiring, a longtime employee taking over. In almost every one, the website never makes it onto the closing checklist until a buyer's attorney asks who actually owns the domain. What has to transfer for a sale to go through clean, why it falls through the cracks of a lot of purchase agreements, and how to make your site a transferable asset before anyone is buying anything.

August 2026

  1. Aug 30For working contractors

    Do I need a website if I'm on Houzz?

    Houzz puts your project photos in front of a homeowner who is actively planning a remodel - genuinely useful for painters, remodelers, and landscapers. But it isn't neutral ground: every competitor in your category shows up in the same ideabooks and search pages, Houzz Pro is a paid subscription with its own tiers, and none of the profile - reviews, photos, badges - belongs to you. Why a website on your own domain is the one page online where nobody else's project photos show up next to yours, and how the two work together.

  2. Aug 29Getting chosen

    Storm chasers just hit your town. How do homeowners tell you apart?

    A hurricane or hailstorm passes through, and within days out-of-state crews are door-knocking with a "free inspection." Homeowners are now actively coached to be suspicious of anyone selling storm repairs, which makes this the hardest week of the year for the real local roofer to look trustworthy. The five things every consumer guide tells homeowners to check, why waiving an insurance deductible is illegal in most states, and the exact signals a website has to show to answer every one of those checks before the phone rings.

  3. Aug 28For working contractors

    I run two businesses. Do I need two websites?

    Lawn care plus plowing, painting plus pressure washing, handyman plus hauling. For most owners the second site is the expensive answer, because it is the one that goes stale. The four questions that decide it, the Google Business Profile rule that is hard to undo, the domain trick that gets the name on the truck without splitting your traffic, and the four cases where two sites really is right.

  4. Aug 27For working contractors

    How do I find good help for my trade business?

    The people you want already have a job, so your ad is not competing with other ads - it is competing with a paycheck they already trust. Why an experienced tech looks you up before they call, what a hiring page has to say in actual dollars, where to post it, how to take applications from people who have never written a resume, and the two calls to make before anyone rides along.

  5. Aug 26Getting found

    Does my small-business website need a blog?

    Almost certainly not the one you're being sold. Why the weekly blog package an SEO company pitches you ten minutes after launch is rarely what's standing between you and the phone ringing, the five pages that beat it every time, and the four situations where writing genuinely earns its keep for a local trade.

  6. Aug 25For working contractors

    Do I need a website if my business is on Apple Maps?

    Apple merged its business tools into a new platform called Apple Business this spring, and has now started rolling out paid ads on Apple Maps in the US and Canada. Why the free listing is still worth claiming, why ads on Maps make a website you own more valuable, not less, and what to do about the fact that iPhone users never see your Google listing at all.

  7. Aug 24Getting chosen

    Should I offer a maintenance plan on my website?

    If the job you do repeats on its own schedule - an HVAC tune-up, weekly mowing, quarterly pest control, gutters twice a year - a plan page sells the next four visits before the phone even rings. Which trades it genuinely fits versus which don't, what has to be on the page, how to price the first plan honestly, and the three-tier trap to avoid before you've sold a single one.

  8. Aug 23Getting found

    Should my small-business website be in Spanish too?

    Nearly 45 million people in the US speak Spanish at home - a real slice of the customer base for most local trades in most metro areas. How to check your own numbers instead of guessing, why a Google Translate widget backfires (Google won't index it, and a fluent reader notices), and what to translate first if you are starting small.

  9. Aug 22For working contractors

    Does my small-business website need a privacy policy?

    Yes, if you have a quote form - but not for the reason most owners fear. The giant privacy law everyone panics about does not reach a two-truck operation; a quieter 2004 rule with no size exemption does, and so do the ad and texting platforms you already use. What the page has to say, and why copying one is worse than writing your own.

  10. Aug 21Getting chosen

    How fast should I respond to a website lead?

    A quote form looks like a mailbox but behaves like a race. What real research on lead response speed actually found, why it matters even more when a lead is shared with other companies on a platform like Angi, and how to look fast without answering your phone every five minutes.

  11. Aug 20Fix-it guide

    Is my small-business website ADA compliant?

    There is no single checkbox that makes a site "compliant," but there is a short list of fixes that covers most of the real risk on a simple local-service site. What actually triggers a demand letter, the six items worth checking this weekend, and a five-minute self-check with free tools.

  12. Aug 19Getting found

    Do I need a separate page for every service I offer?

    A bulleted Services list feels tidy, but it can't say as much about cabinet refinishing as a page whose entire job is cabinet refinishing. The test for which services earn their own page, what has to be on it, why this is the opposite advice from the town-pages question, and how many is too many before a site turns into thin filler pages.

  13. Aug 18Seasonal trades

    Does a seasonal business need a website that changes with the season?

    Landscaping, snow removal, pool service, HVAC tune-ups - a website stuck on last season's services quietly costs jobs at the exact moment next season's customers are searching. Why taking the site down between seasons is the wrong move, what actually needs to change at each turnover, and the common warm-to-cold swaps by trade.

  14. Aug 17For working contractors

    Do I need a website if I'm on Instagram?

    Instagram is genuinely great for visual trades - before-and-afters and a quick Reel sell themselves. But none of it shows up when someone Googles you, the algorithm decides who sees your posts, your bio gets one link, and a hacked or disabled account can erase years of work overnight. Why a website you own is the piece Instagram can't replace, and how the two work together.

  15. Aug 16Getting chosen

    Should you offer financing on your website?

    A monthly number closes big-ticket jobs a total price scares off. What Wisetack, Synchrony, and Service Finance actually do, where the badge and prequalify link belong on the page, and the questions to ask before you sign up.

  16. Aug 15Fix-it guide

    Why does my website look bad on my phone?

    A site that looks fine on your laptop can fail on the exact device most customers use to find you. Tiny text, buttons you can't tap, menus that won't open, and the ordinary reasons it happens even to sites that used to work fine - plus a five-step check you can run on your own phone right now, and what actually fixes it.

  17. Aug 14For working contractors

    How do you get work from property managers and GCs?

    They do not hire the way homeowners do - they onboard you as a vendor, and it is mostly paperwork. What the packet actually contains (W-9, a certificate of insurance with the additional insured endorsement that stalls most applications, license verification, background checks), the three narrow jobs a website does before anyone talks to you, what belongs on a commercial page instead of your homeowner copy, how to get on the list without buying leads, and the cash-flow trap that comes with the work.

  18. Aug 13Fix-it guide

    Why does my website say "Not Secure"?

    You were not hacked. The connection is unencrypted, or the certificate lapsed - and it is a hosting setting, not a website problem. The three versions of the warning a customer sees, why Chrome makes this urgent in October 2026, the five causes and how to tell which one you have, why the certificate itself should cost you nothing, and why a cold caller warning you about it is running a script.

  19. Aug 12For new owners

    Should I put my personal cell number on my website?

    Usually yes, at least to start - a number you answer beats a tidier one nobody picks up. What really happens the day your cell goes public, why the Do Not Call list will not stop the sales pitches, the four free habits that make a personal phone behave like a business line, the three moments a second number finally earns its keep, and why changing the number later is the expensive part.

  20. Aug 11Fix-it guide

    My web guy disappeared. How do I get control of my own website?

    Start with the domain, not the website. What your "website" really is (three or four separate accounts), the free two-minute lookup that tells you who is holding it, how to get back into the registrar account, the five things to do the minute you are in, what the 30-day redemption window means if the domain already expired, and how to save your photos and copy before you touch anything.

  21. Aug 10Getting chosen

    Should my website have a contact form, or just my phone number?

    Both - and the form is not there for the people who would have called anyway. The two customers who find your site at different moments, how to wire a tappable number the right way, what your voicemail should say when you are under a sink, how short the form should be, and why the contact channel you rent can be switched off without your say.

  22. Aug 9For new owners

    Do I have to put my license number on my website?

    In more states than owners expect, yes, because those states define a website as advertising. What California, Nevada, Florida and Arizona actually require, where the number goes so it counts, the things you should never publish next to it, and what to show instead if your trade does not need a license at all.

  23. Aug 7Getting found

    Do I need a separate page for every town I serve?

    No - and the version where somebody sells you forty of them is usually the version that hurts. What Google's spam policy actually says about cloned city pages, the four-second test a homeowner applies to them, the three things a town page has to pass before it is worth building, and what to do instead when your service area covers twenty towns.

  24. Aug 6Getting found

    Will ChatGPT or Google's AI recommend my business?

    It can - but only if there is something out there it can read and verify about you. How an assistant actually builds its shortlist, why Google's own documentation says there are no special AI optimizations to buy (useful the next time someone calls selling one), the six things that genuinely decide whether you get named, and a 15-minute check you can run on yourself this morning.

  25. Aug 4Getting started

    Will Google penalize my website if AI built it?

    No - and the sales call telling you otherwise is selling something. Google's spam policy targets pages mass-produced to game rankings, and says so "no matter how it's created," which is not what a five-page site for one real business is. What AI-built sites do get wrong is fixable in one pass: invented years in business, copy that could belong to anyone, stock photos where your jobs should be, and the same page cloned for forty towns.

  26. Aug 3For new owners

    How do you get customers when you have no reviews yet?

    The competitor with fifty five-star reviews is not a better tradesperson than you - they are just further down the same road. How to look real, local, and safe to hire before the stars show up: the trust signals you control on day one (a real site, your work in photos, your license, a number you answer), and how to turn your first few jobs into your first few reviews the right way.

  27. Aug 2For working contractors

    Do I need a website for Google Local Services Ads?

    No - the ads run off your Google profile, not a site, so you can run them with nothing else. That is exactly the trap: every job is a rented lead on a profile you do not own, billed one at a time, on a program Google is redesigning right now. Why the badge pausing over a lapsed license is your whole phone, why the customer still Googles you before they call, and where a site you actually keep fits in.

  28. Aug 1Getting chosen

    Do customers really check your website before they hire you?

    Yes - and they do it even when the job came from a referral. Between hearing your name and calling you, the homeowner looks you up, and your website is the deepest part of that check. The four questions they run through in the first few seconds, why finding nothing quietly costs you jobs you never hear about, and how to be the name that gets the call instead of the next one on the list.

July 2026

  1. Jul 31Getting started

    How do I choose a domain name for my business?

    A customer hears your name once and types it hours later from memory - that's the whole job. The say-it-out-loud test, what to do when the .com is taken, whether a keyword in the domain still helps you rank (much less than you've been told), the five naming mistakes that get expensive later, and the two questions to ask before anyone registers a domain on your behalf.

  2. Jul 28Getting chosen

    What photos should I put on my website?

    Your own work, shot on your own phone - six real photos beat sixty stock images. The six shots that actually win jobs, the free habits that make a phone photo look professional, why the "before" is gone the second you unload the truck, and exactly what to put on the page if you have no job photos yet.

  3. Jul 27For working contractors

    Do I need a website if I'm on Nextdoor?

    Keep the Nextdoor page - neighbor recommendations are some of the best word of mouth there is. But none of it shows up when someone Googles you, a recommendation scrolls out of the feed in a few days, and free posting is capped to a couple of posts a month. Why a website on your own domain is the searchable, permanent home a Nextdoor thread can't be, and how the two work together.

  4. Jul 26For new owners

    Can you have a business website without a storefront?

    Yes - and if you work out of a truck or from your kitchen table, the site matters more, not less. Why most local trades never had a storefront to replace, how to get online and on Google without putting your home address on the internet (the service-area setting that hides your pin), and what goes on the page instead of an address.

  5. Jul 25Getting chosen

    Should I put prices on my website?

    The homeowner comparing three sites at 9pm is quietly asking each one "am I even in their ballpark?" - and the site that answers gets the call. Why you do not need a full price menu but should give some number, how a range filters out the price-shoppers instead of scaring off good jobs, and how to show a price without boxing yourself into one you cannot hold.

  6. Jul 24For working contractors

    Do I need a website if I'm on Yelp?

    Keep the Yelp page - but it is not neutral ground. Yelp puts your competitors' ads on your own profile (removing them is a feature you pay for), an automated filter decides which of your reviews even show, and you own none of it. Why a website on your own domain is the one place online no platform gets to advertise on, and how the two work together.

  7. Jul 23Getting started

    What do I write on my website?

    The thing that stalls a website for weeks is rarely the design - it's the blank page. A section-by-section guide to the actual words for a local-service site (headline, services, about, why-choose-you, reviews, and the call to action), written the way you'd say them out loud, plus the fake business phrases to delete on sight.

  8. Jul 22For new owners

    Should you get a website when you're just starting out?

    The real question behind "do I need a website yet?" is "can I afford one before I know the business will work?" For most brand-new owners, the risk was never the website - it's the setup fees and 12-month contracts bolted onto it. How to get online cheaply and reversibly, why "wait and see" quietly costs you the early jobs, and where a free Google profile fits.

  9. Jul 20Getting started

    What do I need to start a website for my business?

    Every "how to build a website" guide hands you a six-item shopping list - domain, hosting, email, content, photos, logo - and it reads like a second job. The honest version of that list, which parts you can skip or hand off, and the four things you already have in your head that are the real starting line.

  10. Jul 19Getting started

    Should you spend on ads or build a website first?

    Ads are rented attention that stops the day you stop paying. A website is ground you own - and where every ad click is supposed to land anyway. The order that wastes the least money on a tight budget, why sending paid clicks to a Facebook page quietly burns them, and where a free Google profile fits.

  11. Jul 18For working contractors

    Do I need my own website if I get leads from Angi or Thumbtack?

    Platform leads are rented, shared with several competitors, and gone the month you stop paying - and the customer still Googles you before they call. Why a site you own is what converts those leads, and what makes the per-lead meter optional instead of the only way the phone rings.

  12. Jul 17Company news

    Your website now runs in a green datacenter

    We moved every site we host to Hetzner's Falkenstein datacenter park in Germany - 100% renewable electricity from certified hydropower, at no extra cost to you. What "green datacenter" means in concrete terms, why we did it, and the eco-claims we deliberately will not make.

  13. Jul 17Getting chosen

    How do local businesses get more Google reviews?

    The competitor with sixty five-star reviews is not a better painter than you - they just have a habit you do not. The one habit that beats every trick, a text-message script you can steal, the direct link that makes leaving a review a ten-second task, the mistakes that get reviews filtered, and how to answer a bad one.

  14. Jul 16For new owners

    How to make a one-person business look professional online

    Next to established competitors, a brand-new one-person shop can look small online - and the customer's real question is "why would I choose you?" How to look professional and trustworthy without pretending to be bigger: the honest signals (own domain, matching email, real photos, reviews, consistent details) that make a homeowner pick the safe choice.

  15. Jul 15Getting started

    Should I build my own website or pay someone to do it?

    The decision is not technical and it is not really about price - it is about who updates the site every week after launch. An honest comparison for local trades: DIY builders, a freelancer or agency, a managed company, and the done-for-you route you edit by asking. Who each one is really for, and how to decide.

  16. Jul 14Getting started

    How long does it take to get a business website up?

    Anywhere from a minute to a couple of months - and it has almost nothing to do with the technology. Honest timelines for DIY, a freelancer, a managed company, and done-for-you AI, the four things that actually slow a site down, and how to launch the same day.

  17. Jul 13For new owners

    Do I need a website if all my work comes from word of mouth?

    Word of mouth already runs through the internet - the referred customer looks you up before they call. What they find (a simple site, nothing, or your competitor) decides whether that referral turns into a booked job, and why a good referral quietly leaks away without one.

  18. Jul 12For new owners

    Do I need a website if I have a Facebook page?

    Keep the page - but do not let it be your only home online. What a Facebook page does well, where it quietly costs you jobs (strangers on Google cannot find you, and you do not control who sees your posts), and why a website on your own domain is the one asset you actually own.

  19. Jul 11Getting started

    What should be on a small-business website?

    A plain-English checklist of what actually belongs on a local-service site - the headline, services, real photos, reviews, and a quote form that lands in your inbox - plus the stuff you can safely skip. Written for tradespeople, not marketers.

  20. Jul 10Getting started

    Why you get so many website and SEO sales calls after starting a business

    File the LLC on Tuesday, and by Friday your phone will not stop. Why the calls start the day you register, the four lines that should make you hang up, and what actually helps a new local business get found - free, boring, and in your control.

  21. Jul 9For new owners

    How to get an email address with your business name (and ditch the Gmail)

    How to get name@yourbusiness.com: why email rides on a domain, what the a-la-carte route really costs (including the year-two renewal jump), the free workarounds and their honest limits, and how to make it one line item instead of four.

  22. Jul 8Fix-it guide

    Why isn't my website getting me any jobs?

    You have a website and the phone is still quiet - in peak season. A plain-language fix-it checklist for painters, landscapers, and local trades: the five mechanical problems that silence a site, the free fixes first, then how to tell whether an old site is worth patching or replacing.

  23. Jul 7Getting found

    How do I get my business to show up on Google near me?

    The five moves that actually decide who appears when someone nearby searches for your trade - the map pack, a complete Google Business Profile, a real website with your city on it, consistent business info, and reviews. No secret trick, no paying for the top spot.

  24. Jul 6Before you sign

    If you cancel your website company, do you lose your website?

    With a lot of website companies, yes - and often your domain too. What you actually keep when you cancel, by provider type, and how to leave any provider without losing your site, your web address, or your business email.

  25. Jul 3For the poets

    A rhyming dictionary that searches by sound, not spelling

    We built Technical Rhymer - phoneme search, slant-rhyme controls, and 2020s slang for poets and songwriters - in Claude Code, then published it by asking Claude to use the RunCabin connector. Badaboom: live site. Ends on a couplet, for the poets.

June 2026

  1. Jun 16For the AI-curious

    How to publish a website from Claude or ChatGPT

    Asked Claude or ChatGPT to build a website? Here is the practical how-to for getting it online at a real, live HTTPS URL in one step - free to start, no DNS, no account.

  2. Jun 12For new owners

    Is a Google Business Profile enough, or do you need a website?

    Your Google profile gets you noticed - your website gets you chosen. What each one does, and why Google shutting off its free websites in 2024 changed the answer.

  3. Jun 12Buying guide

    How much does a small-business website cost in 2026?

    Real numbers for DIY builders, home-services website companies, and CRM bundles - plus the setup fees, contracts, and "cancel and lose your site" clauses in the fine print.

  4. Jun 12For working contractors

    Angi and Thumbtack lead fees: why contractors burn out on paying per lead

    Shared leads, ghost leads, denied refunds - what pros report in their own words, and the owned-channel setup that makes the meter optional.

  5. Jun 12For new owners

    Just licensed? How new contractors get their first customers

    The five-move playbook for brand-new plumbers, electricians, painters, and contractors - all free or cheap, all compounding, no bought leads required.

  6. Jun 12How it works

    What is an AI-editable website? (And why it beats a page builder)

    "AI website" can mean a one-time draft, a ticket queue, or a site you change by asking. The differences - and the next step: sites your AI assistant can manage directly.

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